July 9th 2024 

Eliminating Servers with Print Management

In the ever-evolving landscape of business, staying efficient and cost-effective is essential. Traditional print server setups often fall short, leading to higher costs, complex management, and security risks. At PrinterWorks West Powered By WBM, we understand these challenges and, in partnership with PrinterLogic, offer an innovative solution to simplify your print management. Together, we eliminate the need for print servers entirely for our clients.

The Challenges with Traditional Print Servers

  • Single Point of Failure: If a print server crashes, printing capabilities across the organization halt, leading to significant productivity losses. While clustered print servers reduce crash frequency, they come with higher costs and resource requirements.
  • Management Overhead: Managing scripts and Group Policy Objects (GPOs) to deploy printers is resource-intensive. Simple tasks such as changing a printer’s name or updating a driver often require complex scripting, which can be time-consuming and prone to errors.
  • Security Risks: Vulnerabilities in Windows Print Spooler, such as the PrintNightmare exploit, pose significant security risks. These vulnerabilities allow attackers to run arbitrary code with SYSTEM privileges, compromising the network and sensitive data stored in print queues.
  • Visibility Issues: Distributed print environments make it difficult to track costs, audit print jobs, and identify printer issues in real-time. This lack of centralized control prevents IT from gathering vital data needed for informed decision-making.
  • Excessive Helpdesk Tickets: Printer-related issues often generate a high volume of helpdesk tickets, diverting IT resources from strategic initiatives to resolve printing problems.

The PrinterWorks West and PrinterLogic Solution

Through our partnership with PrinterLogic, PrinterWorks West offers a centralized, cloud-native platform that eliminates the need for print servers, simplifying print management, reducing infrastructure, and lowering costs. This solution addresses the pain points of traditional print servers through a streamlined approach:

Centralized Management

The PrinterLogic platform provides a single web-based admin console for managing all printers across your organization. This console allows IT staff to add, edit, and delete printers, manage printer settings, and deploy drivers without the need for print servers, GPOs, or scripts. Changes made in the admin console are automatically applied to all user workstations.

Self-Service Installation Portal

The self-service installation portal empowers end users to install printers with a single click. Users can access the portal via a system tray icon, a direct URL, or a company intranet link. Optional floor plan maps make it easy for users to find and install the nearest printer, reducing helpdesk calls and boosting productivity.

Enhanced Security

The PrinterLogic platform integrates with popular Identity Providers (IdPs) to authenticate end users, ensuring secure printing. By eliminating print servers, we also reduce the attack surface, mitigating risks associated with vulnerabilities like PrintNightmare. Additionally, our solution includes powerful reporting and auditing features to track print activity and ensure compliance.

Simplified Virtual Environment Printing

Our solution supports printing in virtual environments such as Citrix, VMware, and IGEL. This ensures seamless printing experiences for users working in virtualized settings, further enhancing productivity and reducing IT support needs.

Mobile Printing

We enable secure printing from mobile devices, allowing users to print documents on the go. This flexibility supports modern workstyles and ensures that users can maintain productivity regardless of their location.

The Benefits of Eliminating Print Servers

By adopting PrinterWorks West’s PrinterLogic solution, your organization can achieve several key benefits:

  • Improved Reliability: Eliminate single points of failure, ensuring uninterrupted printing capabilities.
  • Simplified Management: Streamline printer deployment and management, freeing up IT resources for strategic initiatives.
  • Enhanced Security: Mitigate risks associated with print server vulnerabilities and ensure secure printing.
  • Increased Productivity: Empower end users with self-service printer installation and support mobile printing, reducing reliance on IT support.

At PrinterWorks West, we are committed to helping organizations streamline their print management and eliminate the complexities associated with traditional print servers. Through our partnership with PrinterLogic, we offer a centralized, cloud-native platform that enhances efficiency, reduces costs, and improves security. Contact us today to learn more about how we can help you transform your print environment and achieve your business goals.

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